Frequently Asked QuestionsExpend the questions below to see the answers to our regularly asked questions

Our products have been used mainly for adults and children with Autism, Fragile X and general challenging behaviour. However they have also been used for epilepsy, brittle bones, head trauma, dementia and many other conditions.

VERY! We make the frames of light but strong steel and aluminium tube and our own specially made corner brackets. The fabric is the type used in bouncy castles and curtain sided trucks. We can even make them super tough if you tell us when you order.

Please watch our video below.

Two people can easily assemble a Safe&Sound in under 30 minutes without any tools.

Please watch our video below.

All the Safe & Sound range can be fitted with castors if required, in addition because the corners ensure that the Safe & Sound are always a safe distance from any walls they do not need to be bolted to the floor unless essential.
All our fabrics are fire retardant to UK and European standards; they also meet all current toxicity regulations and are phthalate free. All our products are tested to IEC 60601-2-52 the European standard for hospital beds.
We offer a full 12 months guarantee against faults on all our products.

Government funding is often available in the UK, charities have funded them and some people have fund raised to buy them, we are also looking at starting a second hand market. Please contact us for details.

Newlife (one of the best funders we know)



Lifeline 4 Kids

Caudwell Children

Children Today

DON’T use bleach, cream cleaner or ANY alkali based cleaner as they attack the PVC fabric. Dilute Detergent or disinfectant work well, wet wipes are good for small areas and white spirit can be used for difficult stains then washed off. For heavy soiling from smearing etc. the ultimate cleaning method is the humble jet wash! Erect it outside (without the foam floor!) and watch it come up like new.
We have a range of measures that we can employ if we know about this at the design stage. In the past these have included: Special brackets that can bolt into the ceiling, special extra thick window fabric, web reinforcement of windows, double layer of fabric in the kick zone etc.
We can make any size you require up to 2m (max size to fit in a pallet). However since we cannot use many of our standard parts and templates, the price will reflect this. In addition you will not be able to take advantage of our emergency textile and repair service since your parts will mostly be non-standard.
The materials we use are the best available, our designs are more complex and have more features than others and all our products are carefully handmade in the UK, so why are we such good value? Put simply we have cut out the middleman, we now sell only direct to you, we are happy to pass on the savings.
Yes, because we use standard bed sizes and the internal space has square corners your own mattress should fit. Please check our internal size measurements to make sure.
Yes, included in our price are two decorative corner covers for the two front corners. These covers are available in a range of patterned fabrics and appliqué designs or a printed design on durable PVC banner fabric. The print can include photo images, text, scans of drawings, basically anything you can save as a JPEG file we can have printed. Please contact us for full details.